BUSINESS COMMUNICATIONS

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Overview

The business environment is a complex web of internal and external relationships, creating and requiring the ongoing exchange of information. It is only through effective business communications that this volume of information can be delivered and deciphered to reach a level of shared understanding. This subject introduces you to the fundamental principles of business communication including, forming and supporting written and oral arguments, the influence of new media on business communications and the varied considerations of communications held with internal and external publics. In addition, you will develop the skills to be able to contextualise and tailor business communications to suit diverse audiences. In application of these concepts, you will be able to diagnose common business communication breakdowns, improve their own communication practices and utilise effective communications to maintain business relationships.

Portfolio

Office of the Provost

School

Subject coordinator

Suzanne Young

Subject type

Undergraduate

Year level

Year Level 1 - UG

AQF level

Level 5 - Diploma

Available as elective

Available to study abroad / exchange students

Capstone subject
Capstones provide students with a way of integrating and applying knowledge and skills gained throughout their course.

Academic progress review - Schedule A subject

Subject instances

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Learning resources

Recommended - Book - Communicating in the 21st Century

Prescribed - Other resource - Business Communication Learner Resource

Career ready

Work based learning (placement):No

Graduate capabilities

COMMUNICATION - Communicating and Influencing

INQUIRY AND ANALYSIS - Creativity and Innovation

INQUIRY AND ANALYSIS - Critical Thinking and Problem Solving

INQUIRY AND ANALYSIS - Research and Evidence-Based Inquiry

PERSONAL AND PROFESSIONAL - Ethical and Social Responsibility

Subject intended learning outcomes

On successful completion you will be able to:

Apply communication theory to common business cases and improve the effectiveness of message exchange within organisational structures

Formulate, support and express a reasoned argument for the purpose of informing/persuading a business audience

Communicate effectively, through common oral and written business channels, with a diverse audience

Identify and analyse varied communication channels, including new media, and apply these to best achieve organisational outcomes.

Learning activities

Online readings, lectures, workshops, forums, exercises, simulations, activities and quizzes

Requisite rules

Student must be enrolled in one of the following courses: LBAB, LBABM, LBABK, LDAB, LAAB, SBAIO, SAAIO, SDAIO

Handbook